Privacy Policy

1. Data Controller

The person responsible for processing personal data collected through this website is:

Luísa Cardoso
Email: luisacardoso@luisacardoso.eu

2. Personal Data Collected

When you use the contact form on this website, the following information may be collected:

• Name
• Email address or telephone number
• Service you are interested in
• Information included in your message

Please avoid including sensitive personal information in the message unless it is strictly necessary for your request.

3. Purpose of Processing

The information submitted through the contact form is used exclusively to:

• Respond to your enquiry or request
• Provide information about the requested services
• Prepare or discuss a possible service proposal
• Maintain communications related to your request

Your personal data will not be used for unrelated marketing purposes without an appropriate legal basis.

4. Legal Basis for Processing

Personal data submitted through the contact form is processed when necessary to respond to a request made by you and, where applicable, to take steps prior to entering into a contract.

5. Data Retention

Personal data will only be kept for as long as necessary to deal with your request and for any additional period required to comply with applicable legal obligations.

When the information is no longer necessary, it will be deleted or securely anonymised where appropriate.

6. Sharing of Personal Data

Personal data is not sold to third parties.

Data may be processed by technical service providers that are necessary for the operation of this website, hosting and email services, solely to the extent required to provide those services.

Data may also be disclosed where required by law or by a competent authority.

7. Your Rights

Under applicable data protection legislation, you may have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data where applicable
• Request restriction of processing
• Object to certain types of processing
• Request data portability where applicable

To exercise your rights or ask a question about the processing of your personal data, contact:

luisacardoso@luisacardoso.eu

8. Right to Lodge a Complaint

If you believe that your personal data has not been processed in accordance with applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.

In Portugal, the supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).

9. Security

Appropriate technical and organisational measures are used to protect personal data against unauthorised access, loss, alteration or disclosure.

10. Changes to this Privacy Policy

This Privacy Policy may be updated whenever necessary to reflect changes to the website, services or applicable legal requirements.

Last updated: October 2026.